At GoEspresso, we are committed to delivering your premium espresso machines and accessories quickly and securely. Please review our shipping and delivery policy below.

1. Order Processing

All orders are processed and prepared for shipment within 24–48 hours (excluding weekends and holidays). Once your order is processed and packaged, you will receive a confirmation email with all of your order details.

2. Shipping Methods & Costs

We focus on fast, reliable, and secure shipping for high-value appliances.

- Service Area: We currently provide shipping for all products within the United States only.

- Shipping Carriers: Deliveries are handled by trusted national parcel carriers (e.g., UPS, FedEx, USPS).

- Shipping Costs: The final cost of shipping is calculated at checkout and is based on the product's weight, dimensions, and your specific delivery location.

3. Delivery Times

We aim to minimize the wait time between placing your order and brewing your first shot.

- Estimated Delivery: Once the carrier dispatches your order, estimated delivery is typically within 3–7 business days. This timeframe may vary based on your location and the specific carrier's schedule.

- Delays & Exceptions: Delivery times may be extended during peak seasons, holidays, or due to unforeseen circumstances (e.g., carrier delays). While we are not liable for delays outside our control, we will assist you in tracking your order whenever possible.

4. Tracking & Inspection

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for the tracking information to update within the carrier’s system.

Important Delivery Details:

- Contact Information: Please ensure your shipping address and contact information are accurate at checkout. We are not responsible for delays or failed deliveries due to incorrect information.

- Inspection: It is essential to thoroughly inspect your package and product for any visible damage before opening and discarding the packaging. If you notice significant damage to the packaging, please document it immediately with photos. This ensures coverage under the carrier or manufacturer claim process.

5. Delivery Issues

If your order is lost or significantly delayed, please contact us immediately, and we will work with the carrier to resolve the issue promptly. If an item arrives damaged, please retain all original packaging and notify us within 48 hours.

6. Contact Information

For any shipping inquiries, or if you need help with a delivery, please contact us at:

📍 Address: 707 N Main St, Las Vegas, NV 89101, United States

📧 Email: support@goespresso.shop

📞 Phone: +1 363 204 2944